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Scrum Master

People are what drive Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product One Travel, receives over 100 million visitors annually. 

We are seeking a highly motivated Scrum Master who is passionate about comprehensive understanding of business issues in a highly competitive online travel environment, has experience in Agile Development, with specific Scrum Master (or similar) experience preferred. The Scrum Master is trained as a team facilitator and continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.


  • Guide the team and organization on how to use scrum & Agile practices and methodologies.
  • Oversee scrum process and coaches the team; facilitates transparency, inspection and adaptation.
  • Lead daily scrum, sprint review, and planning meetings in a way that ensures full team engagement.
  • Support Product Owner on release planning.
  • Remove impediments (e.g., cultural barriers, logistic challenges).
  • Foster close cooperation across all team members, encourage cross-training and supporting each other.
  • Facilitate communication and collaboration inside and outside the team.
  • Shield the team from external interference and ensure the team is fully functional and productive.
  • Foster self-organization and growth within the team.
  • Generate Agile mindset in COE staff and teams through conversations, coaching, and role playing exercises.
  • Build a trusting and safe environment where problems can be raised without fear of punishment.

Key skills:

Domain Expertise 

  • Has deep knowledge of relevant domains/products/journeys.
  • Able to promote innovative thinking and self-improvement within team.
  • Is confident and skilled at navigating the team through road-blocks to allow sprints to be completed on time.
  • Ideally has past developer experience.

Agile Experience

  • Has experience in Agile Development, with specific Scrum Master (or similar) experience preferred.
  • Able to coach team on Agile practices and ensure adherence to Agile methodology to deliver max business value on time.

Individual Skills

  • Has strong communication skills with ability to communicate complex messages and teach new concepts.
  • Able to resolve conflicts within the team before they become an issue – strong mediator.
  • Acts as active coach and mentor whose goal is to grow and maximize the team’s potential

Mindset & Behaviour

  • Is assertive, with the confidence to be voice of authority – not afraid to do what is best for the team.
  • Brings a high-energy and passionate outlook to the job and can influence.


  • Any Graduate or Post Graduate with Scrum/Agile Certification.
  • 6+ Years of Exp and in Scrum role for at least two year that was diligently applying Scrum principles, practices, and theory.

What we offer

  • Recreation lounge
  • Team building activities
  • Fun team outings
  • Unlimited coffee


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