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Senior Product Analyst

People are what drive Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product One Travel, receives over 100 million visitors annually. 

We are seeking a highly motivated Senior Product Analyst who is passionate about comprehensive understanding of business issues in a highly competitive online travel environment, has the ability to analyze them, make recommendations and create solutions in collaboration with technology teams to address the gaps. This individual will think/act globally and contribute innovative ideas to further Fareportal product management needs and create business efficiencies.

We are creating nest generation tools for post booking management which can be used efficiently by our agents as well as self-served by our customers.

Requirements

  • 5+ Years of Experience.
  • Process/System Analysis
  • Develop user stories
  • User Acceptance Testing
  • Database /Cube - Ability to write basic SQL queries
  • MS Visio/Unit Test & Mock-ups frameworks/BI
  • Knowledge of Global Distribution Systems (GDS) like Sabre and Amadeus
  • Bachelor’s degree preferred or equivalent.
  • String preference for Travel/E-commerce industry experience.
  • Strong data management / modeling and reporting analytics skills.
  • Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills.
  • Ability to interact effectively with all levels within and outside the organization, including senior management.
  • Ability to work on many tasks simultaneously in a high pressure environment.
  • Ability to work successfully across cultures and regions.
  • Ability to develop new ideas and creative solutions.

Responsibilities         

  • Gain a deep understanding of existing flight booking systems and transaction management systems used in Fareportal call center environment and collaborate with business and technology stakeholders to continually enhance and optimize them.
  • Manage backlog of projects and prioritize them based on cost-benefit analysis in collaboration with leadership team.
  • Translate scope and strategy into detailed requirements and prototypes.
  • Collaborate with technology teams to carry out feasibility analysis, identify solution options and deliver new product features.
  • Monitor post-implementation performance for adherence to goals and objectives.
  • Have a good understanding of the practical application of data relationships between various systems.
  • Partner with all internal stakeholders to help drive the business.
  • Ability to create Adhoc reports.
  • Deliver good quality documentation along with BPM & Work Flows.
  • Active participation in Daily Scrum and Sprint planning meetings.
  • Perform User Acceptance Testing and send out release notes to the business community.

What we offer

  • Recreation lounge
  • Team building activities
  • Fun team outings
  • Unlimited coffee
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