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IT Cloud Engineer

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.    

The IT Cloud Engineer position is an individual contributor role and part of the IT Engineering & Operations group responsible for the architecture, design, implementation and project management of the company’s internal and cloud-based infrastructure. Key focus areas of the position include:


  • Continuous Innovation: Continually look at emerging cloud technologies and assess whether they are the right fit for Fareportal, with emphasis on creating cost savings and/or value-creation opportunities.
  • Actively manage the cloud accounts (AWS and Azure) and make recommendations on how best to support our global infrastructure and interact with Developers and Architects in cross-functional areas.
  • Vendor Management: Manage the cloud infrastructures and strategic vendor relationships.
  • Work with Information Security division to design and manage IAM roles for cloud users, vendors and other third party vendors
  • Work with business unit managers to understand project scope, suggest possible alternatives and document each step of the design
  • Work with internal teams to create the migration process of legacy systems to the company’s cloud environments.
  • Participate in the creation of the overall multi-year cloud road map and strategy.
  • Work with internal teams and several third party vendors in big data and other areas to support our overall cloud initiatives.
  • Technical Design: Redesign or refresh existing solutions to realign and meet our ever-changing business needs. Prepare and maintain architectural and design documentation of the company’s infrastructure, both internal and cloud based.
  • Project Management: Own IT Engineering projects and ensure that the solutions are delivered in a timely manner within the resource, budgetary and timeframe requirements.
  • Implementation: Ensure that the implementation of new solutions or the implementation of redesigned existing solutions is done in a quality way, work hand-in-hand with vendors and other internal departments.
  • Level 3 Technical Support: Provide advanced subject matter expertise and level 3 support to the IT Operations teams.
  • Capacity Planning: Ensure capacity planning is reviewed on a regular basis in conjunction with other stakeholders.  Coordinate and work collaboratively with other departments in order to understand and meet business requirements.
  • Budgeting & Forecasting Support: Contribute to budgetary requirements for new solutions or existing solution upgrades/replacements.
  • Disaster Recovery/Business Continuity: Contribute to business continuity and disaster recovery (DR) plans and initiates routine review and testing of DR plans.

Required Skills: 


  • Hands on experience with IIS, .Net, MS SQL, NoSQL, Mongo DB and Web technologies.
  • Experience as a developer, working with coding, design and creating scalable applications from R&D, to staging to production.
  • Hands-on experience working in a structured environment where process and documentation are a part of daily life.
  • Thorough understanding of proper project management processes, data documentation and cloud design at a very granular level.
  • Hands on experience working with AWS Big Data support tools including: EMR, Redshift, DynamoDB and ETL tools a plus.
  • Hands on experience with AWS CLI interface.
  • Hands on experience designing scalable cloud solutions.
  • SME troubleshooting skills.
  • Capacity planning.
  • Project management & delivery
  • Experience with high availability, high transaction volume technical environments; familiarity with online retail/commerce technology stacks.


  • Graduate/ IT Diploma with minimum of 10 years of in-depth IT experience.
  • Minimum 5 years of leadership experience in leading IT teams
  • Minimum 5 years of leading projects
  • Certified AWS Solutions Architect a plus
  • 10 years managing data migrations from legacy systems to cloud environments
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