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Senior System Engineer


People are what drive Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually. 

We are seeking Senior System Engineer who will be responsible for configuring and trouble shooting the LAN, Server and desktop at enterprise level of contact centre. The incumbent on this role will have the ownership and accountability to monitor Network Performance and Integrity.

Key Responsibilities:

  •  Configure and troubleshoot LAN, servers, desktops and local infrastructure
  •  Install and configure servers, applications
  •  Monitor network performance and integrity
  •  Automate tasks wherever possible and monitor their effectiveness
  •  Mentor team members on technical issues
  •  Oversee and implement IT security measures
  •  Develop troubleshooting SOPs and other documentation
  •  Suggest improvements to network and servers performance, capacity and scalability
  •  Strong problem-solving and trouble-shooting skills.
  •  Recommend improvements in technologies and practices to increase uptime.
  •  Work on new projects, upgrades and any other IT related activities to ensure that the IT
  • infra meets the business needs.


  • 7-8 years of work experience on LAN components, Servers, IT infrastructure management tools.
  •  B. Tech/Diploma in Engineering, Graduation
  •  Professional certifications (e.g. CCNP, CCDP, MCP).
  •  Familiarity with IT/network security
  •  Experience with server/network diagnostic, monitoring and analysis tools
  •  Understanding of network operating systems (JUNOS, Cisco IOS), Microsoft Server OS
  •  Sharp troubleshooting skills
  •  Ability to work independently
  •  Organizational and mentoring skills
  •  Aptitude for learning new technology, interest in professional development.
  •  Willing to do rotational shifts, 24 x 7

What we offer:

  • Plenty of vacation time
  • Free transportation
  • Complimentary meals
  • Team building activities
  • Fun team outings
  • Unlimited coffee
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