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Lead Technical Writer

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receive over 100 million visitors annually.

We are seeking a Lead Technical Writer who will manage project goals, contribute to product strategy and help define best practices. The right candidate will also have opportunities to collaborate with teams in NY and other locations around the world.

Responsibilities

  • Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and interactive manuals for end users to teach them how to operate and maintain the products of the company.
  • Design and develop PDF-based documents, Online Help, Knowledge Base, and Frequently Asked Questions for internal and external audiences of the company.

 Requirements

  • 7 Plus Years of experience in Technical Writing.
  • Outstanding skills in writing about complex technical and business subjects to a variety of audiences.
  • Proven experience of technical editing/writing in a similar role.
  • Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment.
  • Ability to interact with different business groups and scope documentation assignments.
  • Precise documentation and clear communication skills.
  • Fluency in written US English.
  • Affinity for technology and a proven experience working with Content Management Systems (CMS).
  • Strong HTML/XML skills.
  • Travel/E -commerce Domain experience is a plus.

What we offer

  • Free transportation
  • Complimentary meals
  • Recreation lounge
  • Team building activities
  •  Fun team outings
  • Unlimited coffee
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