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Cisco Engineer

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.    

Fareportal is hiring a highly talented and motivated Cisco Engineer. You will be responsible for Maintenance, Administration & Troubleshooting of following UCCE components.

Responsibilities

  • Responsible for Maintenance, Administration & Troubleshooting of following UCCE components.
  • Experience in the troubleshooting of the following Cisco tools / Components :
  • Cisco Unified Contact Center Enterprise.
  • Cisco Unified Communications Manager.
  • Cisco Voice Portal.
  • CUBE Router & Voice Gateway.
  • Cisco WebEx & Meeting Place.
  • Cisco Unity Server.
  • SIP trunk troubleshooting.
  • SQL Queries.
  • Contact centre Reporting. 
  • Cisco Jabber & Social Minor.
  • Good Knowledge of Voice Logger i.e. Verint.


Requirements

  • Cisco Voice certification
  • Ready to work in 24x7 support
  • Qualification: Graduate & Relevant Cisco certification

What we offer

  • Free transportation
  • Complimentary meals
  • Recreation lounge
  • Team building activities
  • Fun team outings
  • Unlimited coffee
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