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Travel Consultant - Work from Home

People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.    

We are seeking energetic, passionate and enthusiastic at Home Sales Travel Agents to work from any location in the US. Our Travel Agents are responsible for providing clients with some of the best travel deals in the industry, while delivering the highest level of customer service.

There isn’t a better time to join our growing global team!

MUST HAVE

  • GDS experience (SABRE Either/OR Amadeus) preferred
  • Own phone and computer/home office 
  • Prior experience working from home for a travel company
  • Flexibility to work different shifts based on seasonal needs

Responsibilities:

  • Providing our clients with the best travel package deals.
  • Offering prompt, accurate and courteous service to clients.
  • Assist clients with reservations, transfers and changes.
  • Responding to client questions, concerns and billing inquiries with the highest degree of professionalism.
  • Securing new client sales and retention through exceptional customer service.

Requirements:

  • Current or recent travel agency/airline experience; consolidator experience highly preferred. 
  • 2-3 years of GDS experience (SABRE and/or Amadeus) 
  • Prior inbound call center customer service/sales experience.
  • Flexible availability including mornings, evenings, and weekends as needed.
  • Proficient with fare rules  
  • Excellent interpersonal and verbal/written communication skills.
  • Must be a strong team player.

 

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