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Product Analyst, Air Team

Engineering is what drives Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.

We are seeking a customer-centric, technical product analyst possessing at least 3 years of experience focused on building e-commerce products to enhance and improve our user experience. The Product Analyst’s main focus is to define and execute a roadmap based on business vision, market trends, customer feedback and business analytics in the online and mobile air ticketing space. This role is as strategic as it is tactical; with an overall focus to add value to the organization and our customers. The right person will possess a strong technical acumen and proven experience with full product life cycle. You will drive a product through its entire development cycle, from concept to launch, with a strong focus on details but never losing sight of the big picture.


  • Define and launch new products and programs; define and execute a product roadmap based on business vision, market trends, customer feedback and business analytics
  • Ongoing competitive analysis to ensure that we are providing top-tier products to our online consumers
  • Equal focus on performance measures such conversion rate, revenue per booking, customer satisfaction and attachment rate
  • Prioritize mix of minor necessary enhancements and new innovations/revenue/cost opportunities
  • Manage prioritization of new feature enhancements and bug/fixes
  • Clearly communicate product plans, benefits, and results, as appropriate
  • Manage the product lifecycle from planning through to tactical launch activities
  • Must be a champion of new innovative ideas that drives competitive parity or superiority
  • Collaborate with other Product Managers, UX/UI Designers, and Engineering teams to drive successful integrations across products


  • Bachelor's degree and 3+ years industry experience; must have excellent relationship skills, a strong customer focus, creativity, and a drive for results. 
  • Hands on experience with A/B testing and tools, with a strong understanding of data driven decision-making
  • Proven experience with full product development lifecycle, from concept to launch
  • Proven ability to define and execute a successful product roadmap
  • Ability to work with cross-functional teams and continuously fuel innovation to yield a world class product
  • Develop and manage ongoing relationships at multiple organizational levels, and work in a dynamic environment
  • Demonstrated ability to design and deliver both formal and informal presentations to groups of all sizes
  • Experience with prototyping or wireframing tools like Axure, Invision, Balsamiq, etc.
  • Excellent analytical abilities; fluency with Microsoft Word, Excel and PowerPoint, demonstrated attention to detail
  • Impeccable consumer focus and professionalism

Bonus Points:

  • Travel Industry experience - flights specifically
  • Experience working in the rapidly changing environment of a startup


Personal Impact:

Our casual company culture boasts innovation, collaboration and harbors a unique entrepreneurial spirit.

The right people will. . . .

Understand the unique challenges and tremendous opportunities associated with a rapidly growing fast-paced, entrepreneurial environment, with the ability to deal with ambiguity but equally the freedom to explore and innovate.
Manage a continuously evolving sets of priorities when everything (really-everything!) is important.  You can’t get overwhelmed or sidetracked easily.
Be vocal with idea generation; speaking-up fuels discussion, ideation and group-think. 98% ideas may fly by the wayside – but your impenetrable spirit allows the other 2% to soar! Your voice defines the value you bring to the organization.
Maturity to work goals at hand, but also able to consider overall strategies of the firm and create opportunities previously unseen.
Understand power of ownership culture; built on principles and values that compel everyone at Fareportal to think and act like an owner of the business.


Mission: To be the world's best flight booking and customer experience company with a human touch

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