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Trainer/ Senior Trainer - Voice & Accent

Trainer/Senior Trainer - Voice & Accent


Fareportal's( success as one of the rapidly expanding Top Three US Travel MNC, is a result of talented employees who think outside the box. We continue to look for talented individuals who want to excel in their areas of expertise.

Fareportal provides an ideal work environment for highly motivated and team-oriented people. Employees enjoy the ability to utilize their skills at a fast-paced technology company focused on the travel industry, headquartered in "Silicon Alley" in the heart of New York City.

Job Description:

  • Conducting effective voice and accent neutralization trainings for NHTs & On Floor Agents
  • Conducting training on skills  like sales, customer service, etc.
  • Monitoring Calls for NHT in Nesting and providing feedback, regarding voice skills and verbiage used
  • Conduct Voice profiling for New Hire candidates (Walk-In Interviews, Vendor Drives & Telephonic Interviews)
  • Floor Support Training/Call Monitoring & Feedback

Desired Skill Set: 

  • Should have good Voice & Accent Training exposure
  • Should be a Graduate
  • Excellent Written and Oral Communication
  • Smart Worker
  • Willing to work in rotational shifts

Fareportal ( is driven by its people. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually. We are looking for a dynamic Voice and Accent Trainer for our PAAQ Division. The ideal candidate should be an individual contributor, smart worker and should possess ability to perform in challenging conditions.

If you want to be a part of an Organization that is growing at a rapid pace, if you have the zeal in you to perform and grow with the organization, then this is definitely for you.

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